Delivery Information

Delivery Information – Knight Mart

At Knight Mart, we are committed to providing you with a seamless shopping experience by ensuring fast, secure, and reliable delivery of your orders across the USA. Below, you will find comprehensive details about our shipping policies, estimated delivery times, costs, tracking process, and other essential shipping-related information.

Shipping Locations

We currently ship to all 50 states in the USA, including Alaska and Hawaii. Unfortunately, we do not offer international shipping at this time.

Processing Time

Once you place an order, our team begins processing it immediately. The typical processing times are as follows:

  • Standard Orders: 1-3 business days

  • Personalized or Customized Orders: 3-5 business days

  • Peak Season Orders: During high-demand periods, processing may take an additional 1-2 days.

You will receive a confirmation email once your order has been processed and shipped.

Shipping Methods & Estimated Delivery Times

We offer multiple shipping options to cater to different needs. The estimated delivery times are as follows:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5-8 business days Free for orders above $50, otherwise $5.99
Expedited Shipping 3-5 business days $9.99
Express Shipping 1-3 business days $19.99
Same-Day Delivery Available in select locations $24.99

Note: Delivery times may vary depending on your location and external factors such as weather conditions and carrier delays.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your package through our partnered carriers, including USPS, UPS, FedEx, and DHL.

To track your order, visit our Order Tracking Page and enter your tracking number.

Shipping Restrictions

  • We do not ship to PO Boxes, APO, or FPO addresses at this time.

  • Some products, such as aerosols and liquid-based items, may be subject to shipping restrictions depending on state regulations.

Missed Deliveries & Address Errors

To ensure smooth delivery, please double-check your shipping address before placing an order. If an incorrect address is provided and the package is returned to us:

  • You may be required to pay an additional shipping fee for resending the package.

  • If your package is delivered to an incorrect address due to an error in your provided information, we may not be able to recover the package.

Damaged, Lost, or Stolen Packages

Your satisfaction is our top priority. If your package is lost, stolen, or arrives damaged:

  • Lost or Stolen Packages: Please contact us at support@knightmart.store within 7 days of the expected delivery date.

  • Damaged Items: If your item arrives damaged, send us an email with photos of the damaged product, packaging, and order details, and we will arrange a replacement or refund.

Returns & Exchanges

If you are not satisfied with your purchase, we offer hassle-free returns and exchanges within 30 days of delivery. Visit our Return Policy for more details.

Holiday Shipping & Delays

During peak holiday seasons (such as Black Friday, Cyber Monday, and Christmas), delivery times may be slightly longer due to high order volumes. We recommend placing your orders early to avoid delays.

Contact Us

If you have any further questions about our shipping policies, feel free to reach out to our customer support team:

Thank you for shopping with Knight Mart – where quality meets convenience!